What we'll do. Fresh Home Services will provide the service you selected — trash can cleaning on your chosen plan (monthly, every-2-months, or one-time) — at the address you gave us, on or near your service day. Cans are pressure-washed, sanitized, and deodorized on site, wherever they're kept.

What we need from you. On your service day, please have your cans emptied by your hauler and reachable by 8:00 AM — left out front, or accessible behind a side gate or in the garage if you've arranged that with us. If we arrive and can't reach your cans, we'll text you and then wait at least 15 minutes from the time that text is sent, so you have a chance to make them available. If the cans still aren't reachable when those 15 minutes are up, or if they're still full of trash and can't be cleaned, that visit counts as your scheduled service for that cycle: it is billed at your normal rate and credits toward your plan minimum. We would much rather clean your cans than bill you for a locked gate, so we will always text and wait before we leave. Empty, reachable cans by 8:00 AM is all it takes, and we'll see you again on your next scheduled day.

Pricing and payment. Your price is the flat rate shown when you booked, based on your plan and number of cans: Monthly — $20/month for 1–2 cans, $30 for 3, $35 for 4. Every-2-months — $30/visit for 1–2 cans, $45 for 3, $55 for 4. One-time — $60 for 1–2 cans, $75 for 3, $90 for 4. No payment is collected at booking. We'll set up payment with you before or at your first visit. Prices don't change without telling you first.

Plan minimums and ending your plan. Plan rates are lower than the one-time rate because they're earned over a twelve-month minimum — twelve visits on the Monthly plan, or six visits on the Every-2-Months plan, each completed within twelve months. One-time cleans carry no minimum and no commitment. To end your plan, or to change anything about your service, send us a text and a real person will take care of it — there is no self-service cancellation or rescheduling on this site, by design, because your service day is tied to your hauler's collection day and we would rather sort it out with you than have a form get it wrong. After your minimum, ending your plan costs nothing: no fee and no notice period. If your plan ends before you complete the minimum, your first clean is simply re-billed at the one-time rate and the difference is charged to your card on file (for example, a monthly plan with 2 cans: $60 one-time rate minus the $20 you paid = a $40 adjustment). That is the only early-cancellation charge — there are no cancellation fees, and ending a plan before your first visit costs nothing.

Our make-it-right guarantee. If we miss a scheduled visit, your next clean is free. If you're not happy with a clean, tell us within 48 hours and we'll redo it at no charge. A visit where we showed up, texted, and waited but still couldn't clean — a locked gate, or cans still full of trash — isn't a missed visit; that one is covered under “What we need from you” above.

Property care. We treat your property like our own street — because it usually is. We use water, cleaning agents, and equipment appropriate for residential bins and surfaces, and we capture and dispose of wash water responsibly. If we ever damage something, tell us right away and we'll make it right.

Staying in touch. By booking, you agree that we may text and email you about your service — booking confirmations, day-before reminders, a photo of the finished job after each visit, schedule changes, and receipts. Reply STOP to any text to opt out of texts (we'll still email you service-critical notices).

Weather and access. Extreme weather or gated-community access issues may occasionally shift a visit by a day; we'll always text you first.

Version 2.1 — Fresh Home Services, Henderson, Nevada.